|How to Order
Q: How long does it take to get my items?
A: Our goal is to process orders within 2-4days of receipt. Orders are processed and shipped during regular business hours.
Q: When should I order my Invitations?
A: Approximately three to four months before your marriage, also invitations should be ordered after your guest list is finalized.
Q: How do I order? Can I order by phone or fax?
A: We only accept online orders. When you have any questions, please contact us by email or phone.
Q: Can I order anywhere out of North America?
A: Yes, you can. We offers our product wherever in the world, but we only offer our service in English.
Q: How long does the printing process take?
A: Printing takes 2 to 4 business days.
Q: Are extra envelopes included?
A: We offer 2 to 10 extra envelopes in case of making mistakes (depends on the quantity of your order).
Q: Do you sell just envelopes?
A: No, our envelopes are offered with wedding cards only. We offer 2 to 10 extra envelopes in case of making mistakes.
Q: Can I send scanned photos?
A: No, we only accept digital images for better resolution. Most photo labs (i.e. Costco, Wal-Mart, Sam's Club, Walgreens, etc.) will put the images to a disk.
Q: How many invitations should I order?
A: About 20-30% more than your guests count.
Q: Do your prices include printed envelopes?
A: No, the price for invitations includes envelopes but we do not print enveloped. Some types of the cards do not need envelopes.
Q: What is the minimum order?
A: We expect each order to be at least 20 invitations. We offers product in quantities of 10.
Q: What print methods do you offer?
A: We offer Foil. Digital, Letterpress, and Offset printing method.
Q: Can I change the wording or add additional wording?
A: Yes you can when you order as personalized ordering. Additional text can be easily added at no extra cost such as meal choice to response cards, reception information to the invitation, and so on. We sometimes have difficulty fitting your text.
Q: Can you modify an image for me?
A: We do modify images for better printing qualities.
Q: What are the font choices I have for my cards?
A: You can choose one of the fonts we have at Font View page.
Q: Can I see the invitation text before it is produced?
A: Yes you can. We provide you with a preview version of the invitation text for your review and proofing, and then we can commence printing. We do not commence printing unless you approved the wording and appearance.
Q: Can my photo be in black and white?
A: Yes, just leave a comment and it will be so.
Q: How do I word my invitation?
A: ITSINVITATION offers sample wording. Click here to be directed to our sample wordings. However you can also make your own wording within the etiquettes.
Q: How can I track my order?
A: You can find your tracking number on My Account page. This tracking number can be used to check the status of your package at https://tools.usps.com/go/TrackConfirmAction!input.action (USA) or http://www.canadapost.ca/cpo/mc/default.jsf?LOCALE=en (Canada/Worldwide).